Last updated: 16 March 2026
Privacy policy
Eleven17 Consulting Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit https://eleven17.co.uk or communicate with us.
It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Eleven17 Consulting Limited is the data controller responsible for your personal data.
Company name: Eleven17 Consulting Limited
Company number: 11867153
Registered office:
The Jays
Western Road
Crowborough
England
TN6 3ED
If you have any questions about this Privacy Policy or your data, please contact:
Email: info@eleven17.co.uk
2. Information we collect
We may collect and process the following types of personal data.
Information you provide to us
You may provide personal information when you:
- Contact us via email
- Submit an enquiry through our website
- Engage us for consulting services
- Subscribe to updates or communications
This may include:
- Name
- Email address
- Organisation name
- Telephone number
- Any information included in messages or enquiries
Information collected automatically
When you visit our website, we may collect technical information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referral source
This information helps us understand how visitors use the site and improve performance.
3. How we use your information
We use personal data for the following purposes:
- Responding to enquiries
- Providing consulting services
- Communicating with clients
- Improving our website and services
- Monitoring website performance and security
- Complying with legal or regulatory obligations
We only process personal data where we have a lawful basis to do so.
4. Lawful basis for processing
Under UK data protection law we rely on the following lawful bases:
Legitimate Interests
Processing enquiries, responding to communications, and operating our website.
Contract
Processing information necessary to provide consulting services to clients.
Legal Obligation
Where we are required to retain or disclose information to comply with legal requirements.
Consent
Where cookies or optional analytics tools are used.
You may withdraw consent at any time.
5. Cookies
Our website may use cookies and similar technologies.
Cookies help us:
- Ensure the website functions correctly
- Understand how visitors use the site
- Improve performance and usability
You can manage or disable cookies through your browser settings.
Where required, analytics cookies will only be used after consent.
For more information, refer to our Cookie policy.
6. How we store your information
We take appropriate security measures to protect personal data against:
- unauthorised access
- loss
- misuse
- disclosure
- alteration
Personal data may be stored in secure systems, including:
- email platforms
- website hosting environments
- business systems used to manage enquiries and client work
We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy.
7. Sharing your information
We do not sell or rent personal data.
We may share information with trusted third-party providers where necessary to operate our business or website. These may include:
- website hosting providers
- analytics services
- professional advisers
- IT and security services
Any third parties are required to process personal data securely and in accordance with applicable data protection law.
8. International transfers
Where third-party providers process data outside the UK, appropriate safeguards will be in place to ensure personal data remains protected in accordance with UK GDPR.
9. Your data protection rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Restrict processing of your data
- Object to processing based on legitimate interests
- Request data portability where applicable
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us.
10. Complaints
If you are unhappy with how we handle personal data, you have the right to complain to the UK supervisory authority.
Information Commissioner’s Office (ICO)
https://ico.org.uk
We would appreciate the opportunity to resolve any concerns before you approach the ICO.
11. Third-party links
Our website may contain links to external websites.
We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.
12. Changes to this policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised date.
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